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Solved

Bug on management custom screens

Regularly (7-10 days), the snippets are no longer available on the live platform, until we publish again.


Quite long to :

 - make a snapshot of preview config

 - revert to live config

 - save live config

 - re publish live config 

 - revert to preview snapshot


Can live with that, but wanted you to know...


1 person has this problem

That was the problem, 

thank you Liam, this is now solved!

Hi Matteo,


Can you check that your screens have the correct access for the admin group that's trying to view them please ? You'll also need to set the access rights on the relevant snippets here too.


image

 

Thanks,

Liam

Same problem here,

i got this error message when trying to access a leaderboard through MANAGE>LEADERBOARDS:

Snippet leaderboards_main_menu not available on preview

There is an error message when trying to load the page (unavailable...)

If I re publish it's OK

Hi Eric,


When you say no longer available what do you mean exactly ? Your screens load up but they are blank on live ?


Thanks,

Liam

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