Hi, I published a snapshot that worked fine in preview. After publishing, game cannot connect to the backend returning Unknown service error. Can you please help urgently?
I double checked, I am using correct API key and API secret.
Game is called Bubbles and is already published to Google Store.
Thank you.
Best Answer
T
Tech Support
said
almost 7 years ago
Hi Roman Koval,
This issue is now resolved. Apologies for any inconvenience this has caused.
This issue is now resolved. Apologies for any inconvenience this has caused.
Kind regards,
Jonathan.
R
Roman Koval
said
almost 7 years ago
I was looking at GameSparksSettings script, and at some point forced the preview variable there to be to false. Game started connecting, setting it back to true by default, made it fail again (despite having it unchecked in the inspector). So I compiled the project with variable set to false and it was connecting. Not seeing Live config may have nothing to do with that, it was probably coincidence. Nevertheless, thanks for addressing it quickly,
Roman Koval
Hi, I published a snapshot that worked fine in preview. After publishing, game cannot connect to the backend returning Unknown service error. Can you please help urgently?
I double checked, I am using correct API key and API secret.
Game is called Bubbles and is already published to Google Store.
Thank you.
Hi Roman Koval,
This issue is now resolved. Apologies for any inconvenience this has caused.
Kind regards,
Jonathan.
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Sorted by Oldest FirstTech Support
Hi Roman Koval,
This issue is now resolved. Apologies for any inconvenience this has caused.
Kind regards,
Jonathan.
Roman Koval
I was looking at GameSparksSettings script, and at some point forced the preview variable there to be to false. Game started connecting, setting it back to true by default, made it fail again (despite having it unchecked in the inspector). So I compiled the project with variable set to false and it was connecting. Not seeing Live config may have nothing to do with that, it was probably coincidence. Nevertheless, thanks for addressing it quickly,
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