Sign In Register

How can we help you today?

Start a new topic
Answered

Unknown Service error when going live

Hi, I published a snapshot that worked fine in preview. After publishing, game cannot connect to the backend returning Unknown service error. Can you please help urgently?

I double checked, I am using correct API key and API secret.

Game is called Bubbles and is already published to Google Store.

Thank you.


Best Answer

Hi Roman Koval,


This issue is now resolved. Apologies for any inconvenience this has caused.


Kind regards,


Jonathan.


I was looking at GameSparksSettings script, and at some point forced the preview variable there to be to false. Game started connecting, setting it back to true by default, made it fail again (despite having it unchecked in the inspector). So I compiled the project with variable set to false and it was connecting. Not seeing Live config may have nothing to do with that, it was probably coincidence. Nevertheless, thanks for addressing it quickly,

Answer

Hi Roman Koval,


This issue is now resolved. Apologies for any inconvenience this has caused.


Kind regards,


Jonathan.

Login to post a comment