How to disable player account lock? : GameSparks

R

Rafal Gawel

started a topic over 5 years ago

Hi,

How can i disable locking player account after too many failed login attemps?

Regards

Rafal

Best Answer

C

Customer Support said over 5 years ago

Hi Rafal,

You can do this is Cloud Code by using "Spark.getPlayer().unlock();" ,you can read more about it here.

Thanks,

Liam

b

barudy diego

said over 3 years ago

Hello, the links you give doesn't work anymore.

Customer Support

said over 5 years ago

Answer

Hi Rafal,

You can do this is Cloud Code by using "Spark.getPlayer().unlock();" ,you can read more about it here.

Thanks,

Liam

R

Rafal Gawel

said over 5 years ago

Hi Liam,

So, i have to unlock every player account every time it is locked? Is there no way to permamently disable locking player accounts?

Thanks,

Rafal

Customer Support

said over 5 years ago

Hi Rafal,

You can't disable it, the lock is only a temporary measure so you don't have to do this every time, I believe it lasts for 5 minutes then the user can try to login again. The code above will do it instantly if the situation requires it.

Thanks,

Liam

R

Rafal Gawel

said over 5 years ago

Hi Liam,

Thanks for explanation. We can mark this topic as answered.

Thanks,

Rafal

T

Tony Pitman

said about 5 years ago

I am confused about how to use this. How does Spark.getPlayer().unlock() know which player I am talking about? And if I am just trying to manually unlock a player account where do I run this cloud code?

Customer Support

said about 5 years ago

Hi Tony,

If a player has locked their account, you would need to authenticate as another user and unlock the original account by using "Spark.loadPlayer()". You can use the following to do this in Cloud Code.

//load the locked player by supplying their playerId, pass the id in through the event or set it manually in Cloud Code
var player = Spark.loadPlayer(playerID)

//unlock the account
player.unlock()

Now the locked player should be able to authenticate once again. Does that make sense ? If you have any further questions just let me know.

Thanks,

Liam

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