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Answered

Delete all leaderboard entries

During testing a created some leaderboard entries that are actually impossible to achieve in my game so I want to delete them but cant seem to see how. 


Best Answer

Hi Molvia,


This can be accomplished via the Manage tab in the portal. select Dynamic Leaderboards and you will be presented with a list of your current leaderboards.


You can then delete all or specific entries.


Thanks.


Oisin.




2 people have this question

Hi David,


The Leaderboard management screen is one of our pre-built screens that you can import, you can read about importing them here.


Thanks,

Ronan

Hi, 


I can't see other option than admin screen options, and i'm the owner of the game. Why is this happening?


Thanks

I got an answer in a different thread - https://support.gamesparks.net/support/tickets/3803

Hello, 


Followup on this question. Is there a way to delete all entries from a partitioned leaderboard?

(I mean, delete all entries in a leaderboard, not only in the partition)


Thanks

Nitay

Hi Eduardo,


No problem, glad to hear it makes sense to you now.


Thanks,

Liam

Well first, I didn't know I had to be granted the permissions, and second, we work on the game on different schedules (in different countries), so it was difficult to get in touch with him at that time.


Thanks for your support!

Hi Eduardo,


Collaborators can see these screens when the correct access rights have been set up by the owner. Below is an example of how to allow a certain collaborator group view these screens. Is there any reason you couldn't get the owner to grant you the correct rights to see the game ?




Thanks,

Liam



You're right, I'm not the owner. In order to achieve this, I had to create another game from scratch (with me as owner), and now I see the Leadeboard and Players sections :)


This is not a solution I would like to repeat again and again though. Is there any way that collaborators can see these manage-screens?

Hey Eduardo,

This could be that as a collaborator you don't have access to the manage-screens. Are you the owner of the game?

Sean

 

Hi! I tried to delete leaderboard entries with the solution posted here, but the Manage tab only has the "Admin Screens" option.

Answer

Hi Molvia,


This can be accomplished via the Manage tab in the portal. select Dynamic Leaderboards and you will be presented with a list of your current leaderboards.


You can then delete all or specific entries.


Thanks.


Oisin.



Hi


I also have the same question:) Is there a way to delete entries in a leaderboard?


many thanks



Thanks for letting me know Shane. Looking forward to the new update. Is there an ETA on it?

Hi Will, 


We did support doing this before but it caused a lot of issues with data linked to the leaderboard information suddenly becoming unlinked and generating errors. The new way we have developed will remove leaderboard entries in a more correct manner.


Shane

But it shows that you can do it in the video tutorial?

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